Water For Development

SERVICE CHARTER

INTRODUCTION

  • This charter targets Nigerians in general and stake holders in water resources in particular including River Basin Development Authorities, Federal and State Ministries of Water Resources, State Water Agencies, LGA WES Units;
  • This Charter is subject to improvement as Institute itself gradually improves on its facilities and operations, updates its equipment and expands the scope and quality of its training;
  • The Charter represents statements of what each and every stakeholder in the water sector should be responsible for in order to ensure that Institute succeeds in attaining its visions and missions;
  •  With such explicit Charter, it is hoped that Nigerians in general can assess the performance of the Institute and, where necessary suggest on how to improve its service delivery. [Detail Charter]

SERVICE PROVISION

  • In the area of capacity building, Institute aims to train 10% of Nigerian workforce in the water resources sector annually through short courses;
  • At West African Sub-regional level Institute aims to deliver at least two short-term course per year depending on clients and sponsors;
  • Locally, Institute will mobilize Nigerian Stakeholders in water and sanitation sectors to participate in at least four (4) workshops/seminars per annum depending on clients and sponsors;
  • In the interest of the general public and professionals, Institute will make a strong case to the Ministry of Water Resources for the pursuance of an Act requiring the certification by NWRI of new technologies developed or introduced into the Nigerian water resources sector;
  • Institute will as a continuous activity plan and execute applied research.  This will be aimed at solving problems in projects like flood control, water supply, sewage treatment, etc. It will also offer technical services including consultancy;
  • In its effort to disseminate knowledge and research findings, as well as ensure regular flow of technical information, Institute will publish newsletters, bulletins, technical reports and journals annually;
  • Institute will, as a continuous exercise, maintain a well-stocked, up-to-date water resources library and a modern computer centre.

RIGHTS AND OBLIGATIONS OF STAKEHOLDERS


A  -  Rights

  • Stakeholders are assured that training activities and workshops/seminars will continue to be advertised through the news media, e-mail and the distribution of letters and flyers/posters in order to ensure a wide outreach;
  • As a Government-owned institution, equal training opportunity is given to all eligible Nigerians. Being the only one of its type in the country, the federal character principles guide our admission. On demand by sponsors, Institute can also mount special training to employees;
  • Interested corporate stakeholders are encouraged to initiate collaboration discussions with the Institute on training, research, use of library, exchange of data and research results in national interest.

B  -  Obligations

  • Institute has its own rules governing the initiation and conduct of training, research, technical services and consultancy services.  This is intended to ensure orderliness, planning and to be consistent and methodical.  For instance, no trainee shall partake in exam malpractice, cultism or any anti-social behaviour;
  • Training participants and their sponsors as well as the general public should always bring to Institute’s notice any shortcomings and be forthcoming in making useful suggestions on how Institute can improve its delivery of service.
Executive Director

Dr. Emmanuel Adanu
Executive Director


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